Calendar of Events

For our first virtual Chapter Meeting, we are pleased to welcome back Ms. Lena Issacs, owner of ProcessQM LLC, as our presenter. Her talk will be around developing good performance measures for strategic management.

Our meeting will start at 11:30 to give time to meet and greet, with a few announcements. Ms. Isaacs will begin her talk at 11:45.

Lena Isaacs is a quality management professional who specializes in organizational excellence, quality management systems and process improvement. She has a reputation for building strong teams, developing both nuclear and non-nuclear quality assurance programs, and maintaining various requirements. She is currently serving as a President and Owner of ProcessQM LLC, based out of Northern New Mexico, overseeing all daily operations and business activities.

Lena Isaacs earned her Bachelor of Arts in Philology at Mari State University and her Associate’s Degree in International Business at the Technical Vocational Institute. Lena puts in the time and effort necessary to stay abreast of all the latest developments in the field. She has successfully completed extensive training including ISO 9001:2015 Quality Lead Auditor – Certified, NQA-1 Quality Assurance Lead Auditor Certification Training Course, BSC Balanced Scorecard Certification Boot Camp and CMQ/OE Certified Manager of Quality/Organizational Excellence.

This will be a 1  PDU event. Claim code will be provided in the meeting.