March 15, 2017
Location: UNM-LA - Building 2
11:30AM - 12-30PM
Cost: Free for Members, $5 for Non-Members
President / Owner ProcessQM LLC
Los Alamos, NM
Lena Isaacs is a quality management professional who has an extensive background in quality management, strategic management and process improvement, as well as a solid track record of driving organizational performance to the next level in very complex and highly regulated government, industrial and commercial sectors. She has a reputation for building strong teams, developing outstanding quality management systems, overseeing nuclear and non-nuclear quality assurance programs, and maintaining various requirements such as ISO 9001, DOE Order 414.1, NQA-1 and many others.
Lena is currently serving as the President and Owner of ProcessQM LLC, based out of Northern New Mexico, overseeing all daily operations and business activities. She leads a national network of quality professionals who can offer on-site support when needed and inside expertise in many different industries.
Lena Isaacs earned her Bachelor of Arts in Philology at Mari State University, Russia and her Associate’s Degree in International Business at the Technical Vocational Institute in Albuquerque, NM. Lena puts in the time and effort necessary to stay abreast of all the latest developments in the field. She has successfully completed extensive training including ISO 9001:2015 Certified Quality Lead Auditor, NQA-1 Certified Lead Auditor, Balanced Scorecard (BSC) Certification and Certified Manager of Quality/Organizational Excellence (CMQ/OE).
Lena is fluent in both Russian and English. She is currently studying for the Project Management Professional (PMP) certification through the Otowi Bridge, NM Chapter of the Project Management Institute.
Please join us to learn more about ProcessQM and how quality management and quality planning in particular can become the stepping stones to your project success.